DST Network Sdn Bhd (DSTN) said the Unified Smart Metering System (USMS) experienced issues between December 17 and December 27, 2023 resulting in discrepancies customers’ consumption and accounts.
DSTN apologised to the public for the disruptions and confirmed that the issues have been rectified on December 29, 2023.
However, some customers may still be experiencing difficulties and they are advised to contact DSTN via its helpline or call Darussalam 123.
-- Courtesy of Borneo Bulletin